This is a podcast series by Prof. Anders Gustafsson and Assoc. Prof. Carlos Velasco, at BI Norwegian Business School, about topics related to customer experience (CX) management.
Podcast on Customer Experience Management is available here (twitter @CXmanagementpod)
Spotify https://open.spotify.com/show/1zDpxfMraLB4eRrTElGg20
Apple podcast https://podcasts.apple.com/se/podcast/cx-management/id1590652552
Acast https://shows.acast.com/61668ab35a6335001226920b
